The benefits are many; to consumers, to businesses and to telecommunications companies.
Some of the benefits of using Text2Talk™ for businesses are outlined below which, once considered, will also give you an appreciation of the benefits to consumers and telcos:
Accurate lead to sale conversion data
There may be hundreds of people with the same name in the phone book. With 13TEXT the business owner knows exactly which "Alan Smith" has made the sales enquiry. The business can track if the inquiry was converted into a sale, immediately, enabling the business to gauge the success of it's sales staff and process.
This will also provide for a more efficient followup process for those enquiries that were not initially converted: serving the customer better and providing more than one opportunity to complete the sale.
Easy and cost effective
No new or additional infrastructure, software or hardware or customization is required by the business
Completely secure technology with multiple redundancy systems
At 13TEXT we believe our system is enough to keep you dealing with us. We do not tie you into contracts, just an agreement that can be terminated at any time.
Our system allows (SMS to Voice) mobile to business connectivity world-wide via key words
Provides for instant and precise measurement of return on marketing spend in real time via email or the web
Allows Companies with existing 13, 1300 or 1800 numbers to leverage greater value from that asset, by also enabling SMS capability
Promotes the brand rather than the phone number (e.g. text Virgin, Jetstar, Sofitel, rather than having to promote their phone number as well as the brand). Phone numbers are much harder to remember.
Complements new and existing marketing initiatives across all types of advertising mediums (TV, web, radio, newspaper, magazines, brochures, bill-boards etc)
Quick set-up time to test new markets
13TEXT is robust and flexible – this system has been designed for ease of use.
Stategic Sales Planning
Allows consumers to easily contact businesses by only knowing the brand name or even just what they want (eg; "home loan"). Because of our unique system the company is able to target different types of media in different time and location slots and get immediate feedback as to what ad works, where and when.
Text2Talk™ pricing model
There are three aspects to the charging structure and these are varied to suit the customer's business type and needs. They are a combination of:
Fixed monthly consultancy fee
Flag fall for each call
Call costs (call charge timed per second)
We tailor a solution to suit your exact needs and you only pay for the calls you receive.
How do I pay for the 13TEXT service?
The 13TEXT system is just like a prepaid phone card. You simply allocate funds into your 13TEXT account and we notify you by email when the account has reached an agreed low point. You can then simply top up your account or choose to receive a refund of the unused balance if the campaign is finished. You will always know what your costs are.